Terms of service

About these terms

These terms apply when you use our website, ask for a quote or book a job with Tint Wright (“we”, “us”, “our”). By booking a job you agree to them. Nothing in these terms takes away your rights under the Australian Consumer Law.

Quotes and prices

• Online car quotes are an estimate based on the details you give us. We confirm the final price before we start.
• Home and office quotes are given after we have seen or measured your windows.
• Quotes are valid for 30 days unless we tell you otherwise.
• All prices are in Australian dollars. If anything changes on the day, like extra windows or a different film, we will agree the new price with you before doing the work.

Bookings, deposits and payment

• Cars: payment is due in full when the job is finished. We only ask for a deposit on a car booking if you have already rescheduled once (see below).
• Homes and offices: we take a deposit to lock in your installation date. The balance is due when the job is finished.
• We will tell you how to pay when we confirm your booking.

Rescheduling and cancelling

Cars

• You can cancel or reschedule your car booking once at no cost. Please give us as much notice as you can.
• Because of our busy schedule and limited time slots, if you have already rescheduled once, we ask for a deposit to lock in your new time.
• This deposit is non-refundable if you cancel, do not show up, or are more than 30 minutes late for your appointment.
• If you reschedule again, the deposit is forfeited and a new deposit is needed to book another time.

Homes and offices

• You can reschedule your installation without penalty. Your deposit carries over to the new date.

If we need to reschedule because of weather, illness or anything else outside our control, we will let you know as soon as possible and find a new time that suits you.

Before we arrive

All our jobs are mobile, so we come to you. To help the job go smoothly, please:

• make sure we can safely get to the car or windows, with power available if needed
• move furniture, blinds and anything fragile away from the windows
• have the car clean inside and out, and remove items from the doors, dash and parcel shelf
• tell us about any existing damage, chips, cracks or faulty window parts

Window tint laws

Queensland law sets limits on how dark car window tint can be. Making sure your vehicle’s tint complies with the law is the responsibility of the vehicle owner.

Tint darker than the legal limit is for off-road, track or showroom use only.

If you ask us to fit a shade darker than the legal limit, you accept full responsibility for that choice and you agree not to drive the vehicle on public roads.

Tint Wright is not responsible for any fines, defect notices, insurance issues or other consequences as a result of disregarding the law.

After installation

New film needs time to cure. During this time you may see small water bubbles or a slight haze – this is normal and clears as the film dries.

• Cars: keep the windows up for 2 days. The film can take up to 2 weeks to fully cure.
• Homes and offices: the film can take 6 to 12 weeks to fully dry and cure.
• Do not clean the film until it has fully cured. After that, use a soft cloth and a mild, ammonia-free cleaner.
• Avoid sharp objects, scrapers and abrasive pads on the film.

Home and office customers get a free aftercare service 6 months after installation.

Manufacturer’s warranty

Our window films come with the manufacturer’s warranty, which for most of our films is a lifetime warranty. Warranty cover is subject to the film manufacturer’s terms and conditions, which we can give you on request.

The manufacturer’s warranty generally does not cover damage caused by scratches, impacts, harsh cleaning products, misuse, accidents, or work done by someone else.

Our money-back guarantee

We stand behind our workmanship. If you are not happy with our work, please let us know and give us the opportunity to put it right first.

If you are still not happy after we have had the chance to fix it, you can ask for a full refund. Before any refund is given, we will come back and personally remove all of the tint from the job. Your full refund is paid once we have removed the tint.

The money-back guarantee does not apply if the tint has been removed, altered or damaged by anyone other than Tint Wright.

Your rights under Australian law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your service contract and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time.

Our liability

To the extent the law allows, we are not responsible for loss or damage that is not caused by our work, including existing damage to your car, glass, seals, window mechanisms or property. We take care with every job and will always work with you to make things right if something goes wrong.

Using our website

We try to keep the information on our website accurate and up to date, but prices, films and services can change. Photos and descriptions are for general information only. Please do not copy content or images from our website without our permission.

We handle your personal information in line with our privacy policy.

Contact us

If you have a question about these terms, please get in touch:

Tint Wright
Email: [email protected]
Phone: 0491 000 461

These terms are governed by the laws of Queensland.

Changes to these terms

We may update these terms from time to time. The version on this page at the time you book applies to your job.

Last updated: 20 October 2026